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That way customers can quickly and conveniently complete large parts of container shipping processes by themselves. Quick Quotes is seamlessly integrated into Hapag-Lloyd’s growing online business platform. Quick Quotes enables our customers globally to get a fast quotation at any time, which will contribute to a better and more efficient customer experience,” said Rolf Habben Jansen, CEO of Hapag-Lloyd. “Becoming easier to do business with and digitising our services are very important for us. Customers will receive a binding quotation within seconds, and can then make their bookings right away via the Hapag-Lloyd online business platform. To get an online quotation for a shipment, all one has to do is log in via the Hapag-Lloyd website, choose the start location and end location as well as a commodity and container type. This enables a faster, easier and more convenient quotation process for container shipments worldwide and around the clock. Quick Quotes generates online quotations for container shipments in seconds and provides clients transparency on the detailed pricing. This enables shippers around the world to simplify and significantly speed up their quotation process for container shipments. After a successful global implementation, Quick Quotes is opened to the public with immediate effect. At least at this time, however, Hapag-Lloyd is one of the few to claim instant quote services.As of today, all customers can benefit from the new digital quotation tool Quick Quotes. The recent initiatives appear a way for carriers to differentiate their service for shippers, amid a highly competitive marketplace. The New York Shipping Exchange also now has various carriers - including Hapag-Lloyd - making instant offers on its marketplace. Quick Quotes Spot: instant booking confirmation, equipment guarantee and loading equals to transparency and planning Hapag-Lloyd AG. It is available for you at the Hapag-Lloyd website and our mobile app around the clock. Freight forwarders - such as DHL, Kuehne + Nagel, and Maersk's Damco - have launched online platforms. Quick Quotes at a glance Quick Quotes, the industry‘s first real-time quotation tool, provides you with instant, competitive rates for your shipments. In the past year, online systems have been spawning left and right to address this lack of pricing visibility. As shippers lack an expedited way to compare transport prices, they may also be losing money and competitive cost advantages. The clunky process to secure quotes and shipments may be costing supply chains billions of dollars a year in terms of hours wasted, according to a recent analysis by Zencargo. The online service released today provided Supply Chain Dive a quote of $2,400 for transporting the container, with surcharges explained and two offers for the shipment (pictured at the end of this article).
HAPAG LLOYD QUICK QUOTES REGISTRATION
Hapag-Lloyd requires customer registration to submit a query, but the process is immediate, requiring only a confirmation link. Supply Chain Dive applied for an account but was rejected. ONE may have a form but requires a customer log-in. The top six shipping lines vary greatly in their processes for online quotations MSC redirects all queries to an email or phone number (after three minutes on the line with the phone number, Supply Chain Dive heard an automated voice say "we are unable to complete your call"). ONE and MSC, meanwhile, did not provide a form to submit a quote inquiry within their website - or, at least, not to unregistered users. COSCO's pledge was slightly more concrete, however, as its website promised a response within three business days. Maersk Line had an online form to complete a quotation query, but once completed, provided only a confirmation email, a reference number for the request and a promise to contact the shipper with more information.ĬMA CGM and COSCO Shipping had similar forms but did not send users a confirmation email or reference number. Supply Chain Dive reached out to each of the top six carriers for a quote to ship a twenty-foot container of freight all kind (FAK) from Beijing to New York. Only Hapag-Lloyd could claim to provide a binding rate online and within minutes of the query (registration required).